Support Hub

Measure, mount, and connect with confidence

Find verified track dimensions, motor compatibility notes, and installation instructions before you order or set up your curtains. Supported features are listed plainly, and optional accessories or third-party integrations are identified as such.

Installation Guide

Mount the track, fit the motor, connect power

01

Measure and mount the track

Confirm your window width against the track specifications, then fix the brackets at the recommended spacing. Accurate sizing supports smooth, quiet movement.

02

Clip in the motor

Fit the compatible motor onto the track and check that the carriage runs freely before connecting power. Confirm the motor model matches your track.

03

Connect power and controller

Plug in the controller using a supported voltage, then pair it with your app or chosen compatible hub. Check hub requirements on the Compatibility page first.

Store Policies

Shipping, returns, warranty, and privacy

Shipping timelines, returns, and warranty coverage are described in plain terms so you know what to expect. Frequently asked questions cover common setup and ordering questions. We do not claim certifications, customer reviews, or energy savings that are not verified.

Review the full Shipping, Returns, Warranty, and Privacy Policy pages for complete details. Questions about your specific window or setup can be sent through the Contact page, where our team will confirm compatibility with supported systems.